12 bang FAQ — Betting, Bonus and Payment
Find detailed answers on this page to the most common questions from Bangladeshi players about cricket betting, claiming the welcome bonus, live casino, withdrawal rules and device issues. 12 bang Casino — if you are new, it is worth reading through the full page once.
Cricket Betting
The most common questions from Bangladeshi players about betting on BPL, T20 World Cup and international matches are covered here. Visit our cricket page to learn more about 12 bang cricket betting.
Device and Technical Issues
Page loading slowly, browser problems or questions about the app? Find solutions to the most common technical issues here. Questions about using the 12 bang App are also covered in this category.
Welcome Bonus
A 100% bonus is available on your first deposit, up to a maximum of ৳15,000. Find out the full bonus rules and wagering details here.
Live Casino
Read through these questions before playing Teen Patti, Andar Bahar, roulette and other live table games with a live dealer.
How to Withdraw
Find answers here on how long it takes to withdraw via bKash, Nagad or Rocket, and what the rules are for withdrawing bonus money.
Still have questions? Contact Support
If you cannot find an answer on this FAQ page, no need to worry. The 12 bang support team is available seven days a week, 24 hours a day in both Bengali and English.
Click the live chat icon at the bottom right of any page on the site to speak directly with a support agent. You will get a response in Bengali as well.
If you want to describe a problem in detail, write to us by email. 12 bang support email: [email protected] — you can write in Bengali or English.